CRM & Guest Engagement
Guest Feedback & Reviews
Monitor guest satisfaction and reviews
JS
John Smith
positiveDeluxe Suite 201
5/5
Excellent service and beautiful room. Staff was very friendly and helpful.
2024-01-15
SJ
Sarah Johnson
neutralStandard Room 105
4/5
Good experience overall, but the room could be cleaner.
2024-01-16
MW
Mike Wilson
negativePremium Suite 301
2/5
Disappointed with the service. Room was not ready on time.
2024-01-17